Reply
 
Thread Tools Display Modes
Old 20 May 2010, 1:18 AM EDT   #61
jow26ny
Testing the Waters
 
Join Date: Apr 2009
Posts: 13
jow26ny is on a distinguished road
All players that have disputes always should have a loser with vaild evidence.
__________________


"Sponsor professional gamers"
jow26ny is offline   Reply With Quote
Old 20 May 2010, 4:16 AM EDT   #62
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
Per the Rules: Team that is not hosting picks the side.

Can you revise to stipulate that if a team is suppose to host but decides not to the other team still gets to pick their side even though they are still hosting. This has caused issues with multiple teams we have faced.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 20 May 2010, 5:56 PM EDT   #63
lizard
In Training (Support Specialist)

lizard's Avatar
 
Join Date: Jan 2008
Posts: 1,510
lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute
Quote:
Originally Posted by JDenton View Post
Per the Rules: Team that is not hosting picks the side.

Can you revise to stipulate that if a team is suppose to host but decides not to the other team still gets to pick their side even though they are still hosting. This has caused issues with multiple teams we have faced.
The team that doesn't host picks sides.

So if Team A hosts all 3 maps then Team B picks sides for all 3 maps. If their is a disagreement on this then the correct host per the rules should be used.
__________________

IMPORTANT: If you haven't already you need to read this: More Support For GameBattles Matches

Former Customer Service Representative

lizard is offline   Reply With Quote
Old 21 May 2010, 12:37 AM EDT   #64
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
OK two things, one you need to go to re-do orientation with many of your refs because two different refs have told me otherwise. Also many times a team has refused to go host, what do you do in that situation?

I think there's a huge problem on this site with rules that fall in the gray areas, that aren't directly addressed in the rules section and depending on what admin/ref you talk with will depend on how the rule is perceived.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 21 May 2010, 1:32 AM EDT   #65
Auxilio_ab_alto
Grandmaster

Auxilio_ab_alto's Avatar
 
Join Date: Sep 2006
Location: Fort Worth, Texas
Posts: 10,207
Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute
Send a message via AIM to Auxilio_ab_alto
Quote:
Originally Posted by JDenton View Post
OK two things, one you need to go to re-do orientation with many of your refs because two different refs have told me otherwise. Also many times a team has refused to go host, what do you do in that situation?

I think there's a huge problem on this site with rules that fall in the gray areas, that aren't directly addressed in the rules section and depending on what admin/ref you talk with will depend on how the rule is perceived.
You do have valid point-if our rules are unclear it can cause confusion. If you notice any that are ambiguous, file a support ticket to the General Website Arena and/or post in the Site Suggestions forums.
Auxilio_ab_alto is offline   Reply With Quote
Old 21 May 2010, 1:42 AM EDT   #66
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
How do I file a support ticket to the General Website Arena? I mean I know how to file a regular support ticket, but I didn't quite see anything that fit what you were describing.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 21 May 2010, 1:48 AM EDT   #67
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
Since I'm bored at work I'll hit you guys with some more questions.

The rules state this "The initial launch is defined as within the first 30 seconds or before the first kill. "

Question #1- Therefore if someone choses the wrong team at startup can the host end it without any penalty? Does that host HAVE to end it?

Question #2- If a team realizes the settings are wrong at startup, i.e. before a kill and 30 sec, can they restart the map without penalty?

I would also like to state that I appreciate what all admin/refs do for us on this site. Although I've found it frustrating to deal with them at times, I know without them there would be no leagues and therefore I am grateful.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 23 May 2010, 5:16 PM EDT   #68
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
Can a guy get a response?

Another thing, I have seen 3 different teams dispute matches only never to get locked and/or have warnings after sending in a ticket for the win. What's up with that?
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 23 May 2010, 5:20 PM EDT   #69
Auxilio_ab_alto
Grandmaster

Auxilio_ab_alto's Avatar
 
Join Date: Sep 2006
Location: Fort Worth, Texas
Posts: 10,207
Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute
Send a message via AIM to Auxilio_ab_alto
Quote:
Originally Posted by JDenton View Post
Can a guy get a response?

Another thing, I have seen 3 different teams dispute matches only never to get locked and/or have warnings after sending in a ticket for the win. What's up with that?
Sorry, Anomaly is out of town.
People do not get banned immediately upon the win being awarded to your team. There's still some behind the scenes work we have to do for the banning process. Also, sometimes proof isn't 100% clear enough to say someone is cheating, although we did consider it good enough to award a win. That's why valid proof is so important.

Quote:
Originally Posted by JDenton View Post
How do I file a support ticket to the General Website Arena? I mean I know how to file a regular support ticket, but I didn't quite see anything that fit what you were describing.
You just select the general website arena when filling out the ticket, it's at the bottom.
Quote:
Originally Posted by JDenton View Post
Since I'm bored at work I'll hit you guys with some more questions.

The rules state this "The initial launch is defined as within the first 30 seconds or before the first kill. "

Question #1- Therefore if someone choses the wrong team at startup can the host end it without any penalty? Does that host HAVE to end it?

Question #2- If a team realizes the settings are wrong at startup, i.e. before a kill and 30 sec, can they restart the map without penalty?

I would also like to state that I appreciate what all admin/refs do for us on this site. Although I've found it frustrating to deal with them at times, I know without them there would be no leagues and therefore I am grateful.
Don't end the game if you're hosting, unless a spectator joins and won't leave. If someone else is hosting, then just continue to play the match and upload your proof afterwards (and report the correct scores) and then the Administrators will make the call from there based on the situation.
Auxilio_ab_alto is offline   Reply With Quote
Old 24 May 2010, 3:54 AM EDT   #70
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
Thanks for your response, although you didn't exactly answer my last question.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 24 May 2010, 12:33 PM EDT   #71
Auxilio_ab_alto
Grandmaster

Auxilio_ab_alto's Avatar
 
Join Date: Sep 2006
Location: Fort Worth, Texas
Posts: 10,207
Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute Auxilio_ab_alto has a reputation beyond repute
Send a message via AIM to Auxilio_ab_alto
Quote:
Originally Posted by JDenton View Post
Thanks for your response, although you didn't exactly answer my last question.
That's because there's not a black and white decision for those things, that's a call that needs to be made by a trained Administrator. So I told you what you should do that in that situation.
Auxilio_ab_alto is offline   Reply With Quote
Old 25 May 2010, 2:16 AM EDT   #72
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
Are you not a trained adnimistrator? lol. I think there's way too many things that aren't black and white.

I was mainly referring to question #2, which asked if you could end the map within the first 30 seconds or first kill if you realize the settings are wrong.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 25 May 2010, 10:48 AM EDT   #73
lizard
In Training (Support Specialist)

lizard's Avatar
 
Join Date: Jan 2008
Posts: 1,510
lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute lizard has a reputation beyond repute
Quote:
Originally Posted by JDenton View Post
Are you not a trained adnimistrator? lol. I think there's way too many things that aren't black and white.

I was mainly referring to question #2, which asked if you could end the map within the first 30 seconds or first kill if you realize the settings are wrong.
The rules state the following:

If any of the above settings are incorrect, the hosting team forfeits that map. The team hosting is responsible to ensure all setting are correct prior to beginning any map. If the settings are incorrect, the map needs to end and the next map needs to be played. The team that was not hosting is responsible for obtaining valid proof to show that the hosting team did not have the settings correct. A ticket with valid proof must be submitted immediately after the match has been completed.

Source

So the game can never be ended, even in the first 30 seconds; unless a player disconnects during the launch of the map.
__________________

IMPORTANT: If you haven't already you need to read this: More Support For GameBattles Matches

Former Customer Service Representative

lizard is offline   Reply With Quote
Old 26 May 2010, 12:43 AM EDT   #74
JDenton
Learning the Ropes
JDenton's Avatar
Premium Member
 
Join Date: Apr 2007
Location: Louisville, KY
Posts: 259
JDenton has disabled reputation
Thanks lizard.
__________________
---------------------------------------------------------------------------------------------------------------
JDenton is offline   Reply With Quote
Old 31 May 2010, 10:48 AM EDT   #75
pistons8793
Forum Nuisance

pistons8793's Avatar
 
Join Date: Apr 2008
Location: Auburn Hills, Michigan
Posts: 742
pistons8793 will become famous soon enough
Send a message via AIM to pistons8793
well needed threads thanks
__________________
pistons8793 is offline   Reply With Quote
Reply
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

All times are GMT -4. The time now is 5:35 AM EDT.
Powered by: vBulletin, Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.