If you are having an issue with a match, below are the steps you should take in order to resolve your issue:
In-Game Match Support: If you are having an in-game issue with your match, you need to report the problem via the match page. In-Game Match Support is only available to Premium Teams.
Post Game Match Support: In order to receive post game match support, a support ticket should be submitted. This can be done via the match page as well.
Arena Support
If you have a problem concerning Call of Duty: Modern Warfare 2 other than a match issue, below are the steps to take:
If you suspect a team of cheating, have a question about rules, or need to address an issue regarding this arena, you need to submit a support ticket.
If you have a general issue that can be answered by our Customer Service team, review the General Support section to the right.
General Support
If you have a general issue about the site or your account, follow the below options: