Halo: Reach Support


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Match Support

If you are having an issue with a match, below are the steps you should take in order to resolve your issue:
  1. In-Game Match Support: If you are having an in-game issue with your match, you need to report the problem via the match page. In-Game Match Support is only available to Premium Teams.

  2. Post Game Match Support: In order to receive post game match support, a support ticket should be submitted. This can be done via the match page as well.

Arena Support

If you have a problem concerning Halo: Reach other than a match issue, below are the steps to take:
  1. If you suspect a team of cheating, have a question about rules, or need to address an issue regarding this arena, you need to submit a support ticket.

  2. If you have a general issue that can be answered by our Customer Service team, review the General Support section to the right.

General Support

If you have a general issue about the site or your account, follow the below options:

  1. Check our Support System for your issue.

  2. You can utilize Live Support to contact our Customer Service team. Live Support is only available to Premium Members.

  3. You can submit a support ticket to get a question answered.

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Halo: Reach Support Specialists

NamePositionGamertag
RyanSupport SupervisorXenization
AustinSenior Support Specialist of the MonthiSpudd
JeffSenior Support SpecialistGB Icytouch
MicahSenior Support SpecialistRandomm

Customer Service Support Specialist

NamePositionGamertag
AndriaCustomer Support Managerx Ri0t Chick
MichaelCustomer Support Supervisoran0maly x
JoshuaAsst. Customer Support SupervisorGB Josh
RonSenior Customer Support of the MonthXSV REAPER
ThomasSenior Customer Support SpecialistTom the Tiger x
ScottSenior Customer Support SpecialistElevate xX
JohnCustomer Support Specalist
LoganCustomer Support Specialistx ILoGaN
GaryCustomer Support SpecialistLittle G4
CodyCustomer Support SpecialistWiqKid